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Straight Through Processing |
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Sales Performance & Tracking |
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Enterprise Incentive Mgmt |
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Telemarketing System |
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Securities & Nominees |
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Data Quality Solutions |
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Service Offerings |
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WHAT WE DO |
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Our primary focus is in the banking and securities markets. Our solutions serve the finance industry in a variety of areas. We invest in the success of our customers by providing best-in-class solutions and technical services. The following represents some of the products and solutions which we have implemented for our customers:
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a. StarRENTAS
This application handles the RENTAS Straight Thru Processing that caters for guaranteed delivery requirements for all mature financial payment systems, an essential aspect in all financial institutions environment.
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b. StarCDS
StarCDS is a software product that provides a straight-through interface between back office systems to the Central Depository System. This system delivered substantial costs reduction and an increased throughput, thus, less volume sensitive.
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Faced with today's business challenges of reducing margins, rising costs and increasing competition, it is imperative for any organisation to be able to measure and track the health status of their business from day-to-day.
Our solution, SPRINT (Sales Performance, Rewards & Incentive Tracking) allows a sales-driven organisation to achieve this. From sales management to incentive calculation, from campaign management to dashboards, you will be able to monitor the 'heart beat' of your sales initiatives and strategies.
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This is a client/server and web-based commissions management system. The system was successfully implemented for a local subsidiary of a large multi-national bank's sales force. This application is very suitable for any banks or financial institutions that sell and promote bank assurance, credit cards and other banking products via agency-like sales force.
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ATLAS (Automated Telemarketing Leads Administration System) is an automated system for managing and distributing leads, enabling agents to be more efficient and productive. It saves time and money as it automatically distributes leads to agents for follow-up actions. ATLAS allows telesales agents to re-schedule return calls or route the calls to the appropriate persons when necessary.
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a. Account Management System (AMS)
AMS is an integrated suite of comprehensive functions that provides a SINGLE VIEW of a client. It’s a multi-user application system that supports the maintenance and management of a clients personal information, business and depository account particulars. It is further an automated system providing straight-through functionalities, thus bridging the gap between stockbroker’s back-office systems (BOS) with Bursa Malaysia’s Central Depository System (CDS).
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b. Nominees Management System (NMS)
NMS is a comprehensive multi-user nominees and custodian application system designed for the management of securities pledged and management of corporate action activities announced by public listed companies. It is also an automated system, offering comprehensive straight-through functionalities to perform nominees’ related operations with greater efficiency and cost savings.
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"Poor data quality is the norm rather than the exception, but most organizations are in a state of denial about this issue."
Janelle Hill and Sandy Laufer, Gartner,
"Data Transformation: Key to Information Sharing,"
As data quality become more important on the CIO's agenda, DQ tools offering rich functionalities and lower investment costs (if not free such as Google Refine®) are becoming more available.
However, the fact remains, tools alone do not address all your data quality requirements especially when handling Malaysia’s culturally-nuanced data requirements such as names. When we say “Malaysia, Truly Asia”, it also means that our data quality implementations need to deal with Malay, Indian, Chinese, Aboriginese, Punjabi, and Western names, for example.
Operating within this data quality space, Soft-Skills has successfully implemented integrated data quality solutions for multi-nationals as a result of our:
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Understanding of unique cultural and business data requirement; |
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Technological know-how |
Soft-Skills leverages its expertise in software development to provide a one-stop data integration solution. We study your end-to-end needs, where data originate and where they terminate, and how quality can be built in along its traversal path.
Regardless of the data quality tool used, our focus is to complement it with value-added functionalities. It is a practical approach of using the right tool for the job, instead of trying to defend untenable positions tied to a specific vendor product. We can use Trillium’s TSS suite, or an open-source system such as Talend ®, regular-expression pre-cleansing, Google Maps, Google Refine, and even SQL Server’s SSTS, if we need to.
Our offering also focuses on improving business users experience when handling large data set verifications.
Data Quality is NOT a product. It is a mind-set that needs to pervade a client’s business. Soft-Skills understands that.
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Specialist consulting services are also provided to solution suppliers and system integrators.
Our services cover strategic advice as well as defining practical business and technical solutions for the automation needs of our customers.
We formulate systems strategies and project manage the design and implementation, in particular:
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Strategic Planning regarding future automation architecture's in support of all aspects of the organisation’s operation, including analysis of emerging technology trends. |
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Full Software Development Lifecycle services for bespoke application development. |
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Requirements Definition & RFP generation in connection with specific projects. |
We also support integrators and IT suppliers in the areas of:
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General Industry Strategy Formulation and Sales / Market Planning. |
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Background support of specific sales initiatives through knowledge requirements evaluation, opportunity assessment, advice on potential strategies for success (including partner / Solution selection), and assistance with proposal generation. |
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System Solution Development |
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Training Services. |
Contact us for details » |
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